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spiritfly

Getting Stuck Every Few Hours

ReplyThanks 2015/10/08 12:30:43 0 1

Operating System:Windows 8.1

Operating System Bit:64bit

Software Version:3.4

After every few hours since turned on X-Spinner gets stuck and cannot be used at all. I have to bring up Task Manager and force close X-Spinner and then run it again.


I wrote to your skype support several times about this issue since about 5-6 months back and you always said you will fix this. But it was never fixed.

s14whitehat
2015/10/08 20:24:11
I think this was ongoing issue.
Aprilcaicai
2015/10/08 21:51:08
1 # spiritfly 10/8/2015 12:30:43 PM

Operating System:Windows 8.1

Operating System Bit:64bit

Software Version:3.4

After every few hours since turned on X-Spinner gets stuck and cannot be used at all. I have to bring up Task Manager and force close X-Spinner and then run it again.


I wrote to your skype support several times about this issue since about 5-6 months back and you always said you will fix this. But it was never fixed.



Hi, spiritfly, very sorry for the inconvenience, this problem is a little hard, and it must take time to fix it,so please wait patiently, we will fix it asap, very sorry.


Best wishes!



WhiteHatBox
2015/10/09 00:40:54

We made some update to x-spinner, I thought it has been fixed for you.

Please contact me on skype again, I will check it again for you via teamviewer.

Let's ROCK!
spiritfly
2015/10/09 09:04:14

Okay I will message you with my Teamviewer details as soon as it gets stuck again. Please expect me!


4 # WhiteHatBox 10/9/2015 12:40:54 AM

We made some update to x-spinner, I thought it has been fixed for you.

Please contact me on skype again, I will check it again for you via teamviewer.

goceb
2015/11/16 10:55:26
Same thing happens here, especially whey using French and German thesaurus. It seems that it gets stuck on the same place when spinning which leads me to believe that it is related to some word in the thesaurus.
WhiteHatBox
2015/11/16 21:33:35
Can you please provide us the article you try to spin and get stopping? Then we will fix it very soon.
Let's ROCK!
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