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Try to run your module with New Window in BotChief Editor, and see if it can run well.
I have informed our programmer to check and test it in our side too, please wait for the news.
We are so sorry for the inconvenience.
A few questions need your answer:
1, which browser did you use to write your module in Editor? Geckofx29?33?45? or Chrome?
2, Is the BotChiefDebug application crashed? Can you provide the details?
3, Is the same issue happening in each run? How about re start your bot, can it run well?
Waiting for your news.
Aprilcaicai,
1. The bot is written in Gecko45 and Gecko60. I have tried both with the same results.
2. The BotChiefDebug is what is crashing. I also noticed it normally happens roughly when the debug log file gets to be about 100KB and then it tanks. The bots run on a completely standalone machine with nothing else running in the background.
3. The same thing happens every run. At about roughly 20 minutes of continuously running the bot crashes with the error code mentioned above.
These bots were running without an issue before I updated (changed login process on a website) and compiled them with the newer version of botchief. I can't roll back the version because I was on a version much earlier than 4.8.3.1.
Googled the error code and some folks are saying it has something to do with sound drivers but my bots don't use any sound and my drivers are up to date. Restarting these every 20 minutes is starting to become tedious...I could send you guys a bot to take a look but it holds sensitive passwords so I would rather not go that route if possible.
Thanks for your reply,
I have forwarded it to the programmer. We understand, i will talk it with the programmer. Any news from them, i will let you know.
So sorry for the inconvenience.
Can we arrange a time to help you check it via remote connection? My Skype id is: live:whitehatbox you can leave me a message on Skype with your question attached, so i can know who you are.
Waiting for your news.
Update
We just made an update for the software, please update it to the latest version to check if your issue can be solved.
Waiting for your news.
So sorry for the late reply,
Our country suffers from pneumonia, so the government delays the Spring Festival until February 2, 2020
I have left your question to our programmer, when i get news from them, i will text you here ASAP.
So sorry for the inconvenience.
Update
Sorry for the late reply, just got the news from the programmer and were told that the feature you request is new in our software, and we will take it into consideration, please wait for the news.
Please feel free to contact us if you need more help in the future.
